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Article #45: What To Expect In A Flight Attendant Job Interview

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"Hi! I've just been invited to attend an Small group interviews
'informational session' at XYZ Airlines If you wow them in the cattle call, or if
that's being held next Saturday. I sent your resume is really impressive, you'll
them my resume a couple of weeks ago. Is move on to the second round of
this an interview? Is there anything I interviews, usually a small group flight
should know?" attendant job interview. You'll be seated
Yes, Virginia, airlines are hiring flight in a room with 8-10 other applicants
attendants again - and the so-called while the interviewer asks questions of
'informational session' is often the the group at large. It'll be up to the
first step in the flight attendant job applicants to answer in their own order -
interview process. Start off by and how you answer questions will be as
congratulating yourself - obviously, your important as what you say in response to
resume and cover letter did their job, the questions. The recruiters will be
and now the company wants to meet you in watching you as much for your demeanor as
person. That's the good news. The bad for your knowledge - remember, they'll be
news is that they probably also liked a training you after they hire you, so
few dozen other people's resumes enough knowing the job isn't the most important
to also invite them to this cozy little thing here.
tea party. Much like acting, where there The best strategy is answer first on some
are dozens of people who want that one questions, last on some questions and
job, those who fill positions for flight somewhere in the middle on most
attendants at major airlines have their questions. When you answer, be polite and
interview process down to an art. If pleasant, never ever belittle another
you've been invited in for a flight person or their answer, and answer
attendant job interview, here are some briefly and concisely. The types of
things that you should know. questions you might be asked will range
The "cattle call" from 'How do you handle a conflict in
The first stage of the interview process this situation?' to 'What's the most
is often called a 'cattle call', after important thing to remember on an
the same practice in the acting international flight?'
profession. The airline will invite as The interviewers are looking for people
many as several hundred applicants to a who are poised, confident and sensitive
conference center or hotel where you'll to other people. Remember, their job in a
get to fill out an application, then flight attendant job interview is to find
stand up and introduce yourself. You'll people who will represent the company and
have two to three minutes to wow the make them look good to the customers. As
interviewers with your personal a flight attendant, you are the person
statement, and if you do, you may get an that people will associate with the
invitation to a personal or small group airline. Make sure you project a
interview later in the day. confident, competent attitude.
This kind of flight attendant job One-on-one interviews
interview is great for the airline, So you made it to a one-on-one interview.
especially if they're hiring a lot of That's quite an accomplishment in itself.
people in a short time - for instance, At this point, the advice isn't much
when they're opening a new base in a new different than it is in interviewing for
city. It's far less expensive for them to any other job. Listen to the questions
rent conference centers in several cities asked; respond to them briefly and
and weed through several hundred people concisely. Take the time to draw out your
in a day than it would be for them to fly interviewer a little - knowing whether
everyone to the home base for personal she or he was a flight attendant, and
interviews. Unfortunately, it's not so what his or her experience is in the
great for you - you need to make a good industry can help you frame your answers
impression in a very short time. effectively. Most importantly, remember
Basically, it's a 'stress interview' - that the airlines hire as much for
you may be asked, "Tell me a little about attitude and image as they do for skills
yourself," or be hit with a tougher - as noted before, they'll train you in
interview question. Your best strategy the knowledge that you need. Instead, you
for this kind of flight attendant job should be working to present an outgoing,
interview is to practice responding resourceful and friendly personality -
spontaneously to many different just the kind of person you'd want in the
questions. They're looking for unruffled aisles on your flight home.
poise - and that comes with practice.






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